Organisational culture and operational excellence

Create and build the systems for your business that:

  • Hit your profit targets
  • Make it a great place to work
  • Maximise the value of your business
  • Continually improve
  • Make it run like clockwork



two laptops on desk with man writing with pencil

Manager = Coach

One of the most common HR questions I come across is “how to get and ultimately keep good employees”! I can promise you that the answer is generally not “more money!” If you manage a team of people, you are ultimately responsible

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man using credit card machine to purchase a jumper

What is a business system?

I was asked the other day “what is a business system?” A business system is simply the way you do things in your business. A system is a method, procedure or process designed to achieve a specific result. It’s a series of

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