Bruce has over 20 years of systems implementation in the infrastructure and manufacturing sectors where his roles included leading teams in legislative compliance and operational performance in the field.

The Systems Mentor
After 20 years of working as a senior manager in energy and infrastructure corporations, I felt unfulfilled with my career and started studying business management.  This brought insights into the organic nature of how businesses function and integrated the nature of business.  

I realised my extensive experience of creating and managing systems to drive compliance and performance was directly transferable and very relevant to small business owners. Colleagues started asking me to help them develop systems to remove constraints and leverage their efforts so they could achieve their goals.  This proved very rewarding. 

My wife and I have also bought our own business and have experienced the complexities of small business and the balance of the urgent with the important.  Pursuing this passion, I now mentor and help business owners develop business systems to improve their businesses performance, enabling them to achieve their goals.  

“Organise around business functions, not people.  Build systems within each business function.  Let systems run the business and people run the systems.  People come and go, but the systems remain constant.”

― Michael E. Gerber

Systems for increasing business performance

From my foundation work with the ISO Standards for Quality (ISO9001), Safety (ISO45001) and Environment (ISO14001), I realised these systems increased business performance, regardless of the people present at that time.  

Throughout my career I had established systems and training programs which had resulted in my role becoming one of monitoring to ensure effectiveness and efficiency.  The systems I had created strengthened the companies I had worked for as they ensured compliance with legislation and guidelines without the need for constant oversight.  

Team Management and Leadership

My natural strength is working with people and teams.  I’ve been a leader all my life and I continue to challenge myself to develop this ability.  I understand that empowering others around you is the greatest form of leverage. 

I am passionate about adding value and encouraging others to reach high levels of performance.  I love the process of positively influencing others to get the highest level of performance from the team.

Performance & Strategy

As my involvement with small businesses increased, I realised that the principles of systems and strategy to drive performance that that I’ve been applying for years in large corporations were exactly what small family businesses were in desperate need for.  These transferable skills can be applied in any small business, and the results so far have been very rewarding.

I often hear the phrase “I just can’t get off the tools so I can work on the business”, and it is these business owners that I’ve developed a passion for helping. 

I consolidated my professional learnings of the principles in ISO 14001:2015 as I developed a course and delivered it as a sessional lecturer for the University of the Sunshine Coast. This course is still being taught at USC and I’m still actively involved with the University.

In 2017 my wife (Pip) and I bought an e-commerce business in which we could apply my expertise in systems development and performance management to scale and grow the business.

It was at this point that I created The Systems Mentor

The Systems Mentor and small business mentor focusses on tailoring systems around the clients’ core values and goals.  We remove the constraints that are holding your business back each day and implement systems to propel it forward without you.

For more information, please give me a call and I’d be glad to run you through this process to see how easy it can be to implement systems and lift your head up out of your business.

If you would like to discuss your options with Bruce, get in touch for your complimentary 90  minute discussion.