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Organisational culture and operational excellence

Create and build the systems for your business that:

  • Hit your profit targets
  • Make it a great place to work
  • Maximise the value of your business
  • Continually improve
  • Make it run like clockwork

Bruce

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Increase your sales by Anchoring

We’ve all seen it before… the concept of displaying an item with a much higher price next to a target product in order to increase sales.  But does this tactic actually work? Last week I was talking with some business owners about

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Sharpen the Saw!​

How can I ensure I will be able to perform as effectively and efficiently as possible? Last week in a meeting, we discussed the 3rd law of leadership as presented by John Maxwell in his ’21 Irrefutable Laws of Leadership’ – “The

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Use Change to Your Advantage

In business, change is constant.  Customers, technology, the economy, suppliers, personnel, demand for goods and services, the list is continually growing. Are you changing with these external variables?  Is your rate of change more or less than these factors around you?  Are you measuring

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Issues Resolution

Everyday I start with the intention of getting my ‘list’ done.  Everyday I get to the end of the day and my ‘list’ isn’t any shorter…in fact, it’s usually bigger!  Use this simple tool to avoid repeating the same mistakes in your

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Communication

One of the most important aspects of an effective team is COMMUNICATION!! More often than not, employees fail to deliver on items because they have not understood what was required. Now I could leave that statement there, but we’d never solve the

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Manager = Coach

One of the most common HR questions I come across is “how to get and ultimately keep good employees”! I can promise you that the answer is generally not “more money!” If you manage a team of people, you are ultimately responsible

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What is a business system?

I was asked the other day “what is a business system?” A business system is simply the way you do things in your business. A system is a method, procedure or process designed to achieve a specific result. It’s a series of

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